Loretta Au, Ms
About Loretta Au, Ms
Loretta Au is a Patient Access Administrative Coordinator at NYU Langone Health with a background in revenue cycle operations and import management.
Current Role at NYU Langone Health
Loretta Au holds the position of Patient Access Administrative Coordinator at NYU Langone Health. She started this role in 2021. In this capacity, she is responsible for overseeing patient access-related administrative tasks within the healthcare organization. Her work ensures that patients experience smooth and efficient access to healthcare services, contributing to an improved patient journey.
Previous Roles at NYU Langone Health
Prior to her current role, Loretta Au served as a Revenue Cycle Operations Financial Services Associate at NYU Langone Health from 2017 to 2021. In this role, she was involved in financial operations, focusing on the revenue cycle. This experience provided her with extensive knowledge of healthcare financial services and patient billing processes.
Experience at J&H Creations, Inc.
Loretta Au's professional journey includes roles at J&H Creations, Inc. She served as an Import Manager in 2017 for 2 months and as an Office Administrator from 2015 to 2017. These roles in the import and administration sectors provided her with critical organizational and managerial skills, which she later applied in her healthcare administrative roles.
Early Career in Medical Billing
Loretta Au has substantial experience in medical billing. She worked as a Medical Biller at Victory Eye Specialists in 2014 for 2 months and at Staten Island Ophthalmology from 2013 to 2014. These positions involved managing billing processes and ensuring accurate medical billing for patients and insurance companies.
Education and Academic Background
Loretta Au pursued higher education at Stony Brook University. She earned a Master's degree in Human Resources Management from Stony Brook University Graduate School, completing her studies in 2020 after one year of coursework. Prior to this, she completed her Bachelor of Arts (B.A.) in Psychology at Stony Brook University, studying from 2009 to 2013. Her academic background has equipped her with both the technical skills and knowledge necessary for her roles in healthcare administration.