Ms Denise
About Ms Denise
Ms. Denise is the Manager of Technology Management and Support at NYU Langone Medical Center. She has a diverse background in technology roles, including positions at Dell, Lutheran Medical Center, and Apple.
Manager, Technology Management and Support at NYU Langone Medical Center
Ms. Denise has been with NYU Langone Medical Center as the Manager of Technology Management and Support since 2017. In this role, she oversees the technological infrastructure, ensuring that systems are running efficiently and effectively. Her responsibilities likely include managing a team of IT professionals, coordinating with different departments to meet their tech needs, and implementing new technologies to improve service delivery.
Former Account Services Management Advisor at Dell
Before joining NYU Langone Medical Center, Ms. Denise worked at Dell as an Account Services Management Advisor from 2015 to 2017. Based in New York, she was responsible for advising and managing client accounts, ensuring client satisfaction, and maintaining service quality. Her tenure at Dell helped her hone skills in client relationship management and IT service delivery.
Helpdesk Manager at Lutheran Medical Center
Ms. Denise served as the Helpdesk Manager at Lutheran Medical Center from 2014 to 2015. In this position, she managed the helpdesk operations, providing support for technical issues faced by staff and ensuring prompt resolution of IT-related problems. Her role was crucial in maintaining the hospital's IT systems' reliability and user satisfaction.
Genius at Apple
Ms. Denise was employed as a Genius at Apple from 2008 to 2014 in New York, NY. As part of her role, she provided expert technical support and repairs for Apple products, assisted customers with troubleshooting, and offered personalized technical assistance. This position allowed her to develop strong problem-solving skills and a deep understanding of consumer electronics.
Education and Expertise
Ms. Denise holds two degrees from Baruch College. She earned a Bachelor of Arts (B.A.) in Computer and Information Systems Security/Information Assurance from 2000 to 2003. Additionally, she achieved a Bachelor of Science (B.S.) in Computer and Information Systems from 2000 to 2002. Her educational background has provided her with a solid foundation in technology and security, which she has applied throughout her career.