Paulina Koudellou
About Paulina Koudellou
Paulina Koudellou is the Vice President of Hospital Operations at NYU Langone Health, leveraging her extensive experience and Lean Six Sigma Greenbelt Certification to enhance operational efficiencies and patient care.
Current Role at NYU Langone Health
Paulina Koudellou currently serves as the Vice President of Hospital Operations at NYU Langone Health. She has been in this role since 2020. In her capacity, she is responsible for overseeing key clinical and operational departments including Women’s and Children’s Services, Anesthesiology, Bed Control, Patient Relations, Language Services, Cultural Competence, and Volunteer Services.
Previous Roles at NYU Langone Health
Before her current position, Paulina Koudellou served as Assistant Vice President of Hospital Operations from 2016 to 2020. Prior to that, she was an Administrator at NYU Langone Health for ten years, starting in 2006. Throughout these roles, she gained extensive experience in hospital administration and operations, laying the groundwork for her current executive responsibilities.
Work Experience at Northwell Health
Paulina Koudellou also worked as an Administrator at Northwell Health from 1996 to 2006. During her ten-year tenure, she honed her skills in healthcare administration. This role contributed significantly to her professional development, equipping her with the experience needed for her subsequent roles at NYU Langone Health.
Educational Background
Paulina Koudellou earned a Master of Arts (M.A.) in Sociology from St. John’s University in Jamaica, New York, where she studied from 1993 to 1995. Prior to that, she obtained a Bachelor of Arts (B.A.) in Psychology from the same university, completing her undergraduate studies from 1989 to 1993. Her academic background provided a strong foundation for her career in healthcare operations.
Lean Six Sigma Greenbelt Certification
Paulina Koudellou leverages her Lean Six Sigma Greenbelt Certification to enhance operational efficiencies and patient flow at NYU Langone Hospital-Brooklyn. This certification equips her with methodologies for continuous improvement and quality management, valuable skills that she applies in her role to improve patient care and operational performance.
Innovation and Improvement Initiatives
At NYU Langone Health, Paulina Koudellou is responsible for developing novel staffing models aimed at enhancing care and improving financial performance. She collaborates closely with clinical leaders and nursing on continuous quality improvement initiatives, driving improved quality and safety. Additionally, she fosters an environment that promotes communication to frontline staff and encourages innovation.