Shannon Collins
About Shannon Collins
Shannon Collins is a Customer Service Representative at NYU Langone Health with extensive experience in the travel industry.
Current Position at NYU Langone Health
Shannon Collins is currently employed as a Customer Service Representative at NYU Langone Health, starting in 2021. In this role, responsibilities include handling customer queries, providing information about services, and resolving issues to ensure customer satisfaction. This position underlines experience in healthcare-related customer service.
Corporate Travel Consultant at BCD Travel
Shannon Collins worked as a Corporate Travel Consultant at BCD Travel from 2019 to 2022, based in the Las Vegas, Nevada Area. In this capacity, duties included coordinating corporate travel arrangements, managing bookings, and delivering exceptional service to business clients. This role highlighted skills in corporate travel management.
Implant Travel Support Specialist at Kognitiv Corporation
From 2018 to 2019, Shannon Collins served as an Implant Travel Support Specialist at Kognitiv Corporation in Las Vegas, Nevada. Responsibilities encompassed providing specialized travel support, addressing complex travel issues, and ensuring seamless travel experiences for clients. This position emphasized expertise in travel support operations.
Early Career and Education
Shannon Collins began their career in the travel and customer service industries, with early roles at TELUS International and Expedia, Inc. These positions included Reservation Specialist and Supervisor roles. Shannon graduated from Rancho High School with a High School Diploma, studying there from 1987 to 1990.