Adelina Hlihor
About Adelina Hlihor
Adelina Hlihor is a Support Analyst currently employed at o9 Solutions, Inc. in Amsterdam, with a background in law and extensive experience in technical support roles across various companies.
Work at o9 Solutions
Adelina Hlihor currently serves as a Support Analyst at o9 Solutions, Inc. She has held this position since 2022, working in Amsterdam, Netherlands. In her role, she is responsible for providing technical support and assistance to clients, ensuring that their needs are met efficiently. Her experience in various technical support roles has equipped her with the skills necessary to excel in this position.
Education and Expertise
Adelina Hlihor studied at Universitatea „Titu Maiorescu” where she earned a Bachelor of Laws (LLB) from 2014 to 2018. Additionally, she attended University College Birmingham, completing a degree in Events Management from 2011 to 2014. Her educational background provides her with a diverse skill set applicable to both legal and technical fields.
Background in Technical Support
Adelina Hlihor has extensive experience in technical support roles. She worked as a Help Desk Support Analyst at KEMET Electronics Corporation from 2014 to 2017. Following that, she served as a Technical Operations Specialist and Retail Dispatch Engineer at Stefanini EMEA from 2017 to 2019. She then transitioned to an Onsite Tech Support role at Apex Systems in 2019, before joining Stefanini EMEA as a Service Desk Senior Engineer until 2021.
Previous Experience in Customer Service
Before her technical support career, Adelina Hlihor worked as a Customer Service Agent at Barclays from 2012 to 2014 in Birmingham, England. This role provided her with foundational skills in customer service and communication, which have been beneficial in her subsequent technical support positions.
Work at Nike
Adelina Hlihor worked at Nike as a Deskside Support professional from 2021 to 2022 in Hilversum, Netherlands. In this role, she provided on-site technical assistance to employees, contributing to the smooth operation of IT services within the organization.