Akanksha Jain
About Akanksha Jain
Akanksha Jain is a Customer Success Manager at o9 Solutions, Inc., with extensive experience in various roles across multiple organizations. She has a background in Information Technology and has demonstrated skills in improving forecast accuracy and integrating solutions.
Work at o9 Solutions
Currently, Akanksha Jain serves as a Customer Success Manager at o9 Solutions, Inc., a position she has held since 2024. Prior to this role, she worked as a Principal Consultant-Customer Success at the same company from 2022 to 2024. In her current role, she focuses on enhancing customer satisfaction and ensuring successful implementation of solutions. Her experience at o9 Solutions has allowed her to leverage her skills in managing client relationships and driving business outcomes.
Previous Experience at Essar
Akanksha Jain worked at Essar as a Functional Consultant from 2006 to 2011. During her five years in this role, based in Mumbai, Maharashtra, India, she gained valuable experience in consulting and functional analysis. This position helped her build a foundation in understanding client needs and delivering effective solutions.
Experience at Aditya Birla Group
From 2011 to 2019, Akanksha Jain was employed at Aditya Birla Group as a Sales and Operation Planning - Demand Manager. Over her eight-year tenure, she was responsible for managing demand planning processes and improving operational efficiency. Her efforts included initiatives that significantly enhanced forecast accuracy, achieving an increase from 53% to 65%.
Education and Expertise
Akanksha Jain earned her Bachelor's degree in Information Technology from the University of Rajasthan, where she studied from 2002 to 2006. Her educational background has equipped her with a solid understanding of technology and its applications in business. This knowledge has been instrumental in her roles across various organizations, particularly in integrating solutions and collaborating with stakeholders.
Skills and Competencies
Akanksha Jain possesses strong skills in prospecting, relationship building, and presentation. Her ability to engage with a diverse clientele has been a key asset in her career. Additionally, she has experience collaborating with Database Administrators (DBAs) and stakeholders to integrate solutions, such as Business Intelligence (BI) and TM1, enhancing overall operational effectiveness.