Ashish Lawaniya
About Ashish Lawaniya
Ashish Lawaniya is a Senior Product Manager at o9 Solutions, Inc., where he has worked since 2022 in Bangalore Urban, Karnataka, India. He has extensive experience in product management across various companies, focusing on enhancing user engagement and developing business intelligence solutions.
Work at o9 Solutions
Ashish Lawaniya has been serving as a Senior Product Manager at o9 Solutions, Inc. since 2022. He is based in Bangalore Urban, Karnataka, India, and works on-site. In this role, he focuses on product management initiatives that enhance supply chain planning and customer engagement solutions.
Previous Experience in Product Management
Prior to his current position, Ashish Lawaniya held several roles in product management. He worked at EdgeVerve as a Senior Product Manager from 2020 to 2022, and at CoWrks for 6 months in 2019. He also served as a Product Manager at Ramyam Intelligence Lab from 2017 to 2018, and at Medlife.com for 5 months in 2018. His experience spans various aspects of product development and management.
Educational Background
Ashish Lawaniya studied at the Indian Institute of Technology, where he pursued Applied Geology. He completed an Integrated M.Sc. program from 2006 to 2011, gaining a strong foundation in geological sciences and analytical skills.
Key Projects and Implementations
Throughout his career, Ashish has implemented significant projects that enhance user experience and operational efficiency. He developed a cognitive and automated next best action framework to improve user onboarding and retention. Additionally, he built a business intelligence platform that includes 'What if' scenario analysis for supply chain planning.
Technical Skills and Innovations
Ashish Lawaniya has demonstrated expertise in integrating advanced technologies into product solutions. He has managed the development of a Customer 360 solution that significantly reduced average handling time for call center agents. He also integrated bot solutions with platforms like SalesForce and Zendesk to enhance cognitive customer engagement.