Dimitris Pokas
About Dimitris Pokas
Dimitris Pokas serves as the Director of Client Success at o9 Solutions, Inc., where he focuses on enhancing client advocacy and success. With a background in mechanical engineering and extensive experience in supply chain management, he has held various roles in the industry, including significant positions at SYMETAL S.A. and o9 Solutions.
Current Role at o9 Solutions
Dimitris Pokas currently serves as the Director of Client Success at o9 Solutions, Inc., a position he has held since 2024. In this role, he focuses on enhancing client success and advocacy, aiming to achieve a 10x impact in these areas. His leadership is instrumental in driving client engagement and satisfaction within the organization.
Previous Experience at o9 Solutions
Prior to his current role, Dimitris Pokas worked at o9 Solutions, Inc. as a Customer Success Manager from 2020 to 2023. He advanced to the position of Sr. Manager, Client Success in 2023, where he continued to develop strategies to improve client relationships and outcomes. His tenure at o9 Solutions spans a total of four years.
Experience at SYMETAL S.A.
Dimitris Pokas has extensive experience in the manufacturing sector, having worked at SYMETAL S.A. from 2010 to 2020. He began as a Production Engineer for one year before transitioning to the role of Production Planning & Inventory Manager, where he served for nine years. His responsibilities included overseeing production processes and inventory management.
Education and Certifications
Dimitris Pokas earned a Master of Engineering (MEng) in Mechanical Engineering from Aristotle University of Thessaloniki (AUTH), completing his studies from 2004 to 2010. He also holds CPIM and LSS Green Belt certifications, which demonstrate his expertise in supply chain management and process improvement methodologies.