Floris Bakker
About Floris Bakker
Floris Bakker serves as the Director of Sales Operations and Head of Sales Insights & Projects at o9 Solutions, Inc., where he has implemented GenAI use cases to improve operational efficiency. With a background in management consulting and a strong academic foundation in strategic management, he has held various roles in sales operations and consulting across multiple organizations.
Current Role at o9 Solutions
Floris Bakker currently serves as the Director of Sales Operations and Head of Sales Insights & Projects at o9 Solutions, Inc. since 2023. In this role, he focuses on enhancing sales operations through strategic insights and project management. His leadership aims to improve operational efficiency and drive data-driven decision-making within the sales team.
Previous Experience at o9 Solutions
Floris Bakker has held multiple positions at o9 Solutions, Inc. He worked as a Manager of Commercial Processes from 2021 to 2022 and later as a Senior Manager of Commercial Processes from 2022 to 2023. During his tenure, he established a Sales Operations Center of Excellence in India, which focused on account and competitive intelligence, and played a key role in standardizing Salesforce to enhance data quality.
Experience at Accenture
Floris Bakker worked at Accenture for a total of four years. He served as a Strategy & Consulting Consultant from 2019 to 2021 and as a Management Consulting Analyst from 2017 to 2019. His roles involved providing strategic insights and consulting services, contributing to various projects aimed at improving client operations.
Educational Background
Floris Bakker holds a Master of Science (MSc) in Strategic Management from the Rotterdam School of Management, Erasmus University, where he graduated Cum Laude in 2016. He also completed a Bachelor of Business Administration (B.B.A.) in International Business and Management at the University of Applied Sciences Utrecht from 2009 to 2013. Additionally, he studied Competitive Strategy at INSEAD in 2020.
Key Projects and Initiatives
Floris Bakker has implemented several key initiatives throughout his career. He established a Sales Operations Center of Excellence in India and implemented GenAI use cases for Sales and Marketing to improve operational efficiency. He also collaborated with internal IT and FP&A teams to streamline reporting and commission calculations, enhancing the availability of actionable data for the commercial team.