Peng Shi

Peng Shi

Vice President, Client Management @ o9 Solutions

About Peng Shi

Peng Shi serves as the Vice President of Client Management at o9 Solutions, Inc. in Tokyo, Japan, bringing over two decades of experience in various leadership roles across the technology and supply chain sectors.

Current Role at o9 Solutions

Peng Shi serves as the Vice President of Client Management at o9 Solutions, Inc., a position he has held since 2021. He operates from Tokyo, Japan, where he focuses on enhancing client relationships and driving customer success initiatives. His role involves overseeing client management strategies that align with the company's objectives and ensuring high levels of customer satisfaction.

Previous Experience at Coupa Supply Chain

Prior to his current role, Peng Shi worked at Coupa Supply Chain, powered by LLamasoft, as the Regional Vice President for Customer Success in the Asia-Pacific and Japan (APJ) region. He held this position for seven months in Tokyo, Japan, from 2020 to 2021. His responsibilities included managing customer success strategies and ensuring the delivery of value to clients.

Professional Background in Technology and Management

Peng Shi has a diverse professional background, having held various leadership roles in technology and management. He served as Senior Industry Principal at Kinaxis from 2018 to 2020 and as Executive Partner at Gartner from 2017 to 2018. His experience also includes significant positions at Dalian Wanda Group, Sherpa’s Food Delivery Service, Zhaopin.com, IBM, EY, i2 Technologies, and KPMG, showcasing his extensive expertise in the industry.

Educational Qualifications

Peng Shi has a solid educational foundation, having earned an MBA from Cranfield University - Cranfield School of Management, where he studied Business Administration and Management. He also holds a Post Graduate Diploma in Marketing from CIM | The Chartered Institute of Marketing. Additionally, he obtained a Bachelor of Engineering in Computer Science from Shanghai Jiao Tong University.

Awards and Recognitions

In recognition of his contributions to the field, Peng Shi was awarded the title of Most Valuable CIO in China by IT Value in both 2012 and 2013. This accolade reflects his impact and leadership in the technology sector, particularly in the areas of information technology and management.

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