Raktim Dutta
About Raktim Dutta
Raktim Dutta is a Salesforce Product Owner at o9 Solutions, Inc. in Bengaluru, India, specializing in workflows and approval processes within Salesforce, with a career spanning over a decade in various Salesforce-related roles.
Work at o9 Solutions
Raktim Dutta has been serving as a Salesforce Product Owner at o9 Solutions, Inc. since 2021. In this role, he focuses on creating and managing workflows and approval processes within Salesforce. His work is based in Bengaluru, Karnataka, India, where he has contributed to the company's Salesforce initiatives for three years.
Education and Expertise
Raktim Dutta earned a Master of Computer Applications (MCA) degree from RV College of Engineering, completing his studies from 2006 to 2009. His educational background provides a strong foundation for his expertise in Salesforce, particularly in managing workflows, approval processes, and integration with various accounting packages and databases.
Previous Work Experience
Before joining o9 Solutions, Raktim Dutta held several positions in various organizations. He worked at Jifflenow as a CRM Manager from 2017 to 2019 and as a Salesforce Administrator from 2016 to 2017. He also served as a Salesforce Solution Manager at Jifflenow from 2019 to 2021. His earlier experience includes roles at Essentra and Avankia, LLC, where he worked as a Salesforce Administrator and Sr. Product Engineer, respectively.
Skills and Specializations
Raktim Dutta possesses a range of skills relevant to Salesforce management. He specializes in managing Salesforce-to-Salesforce connections and Partner Portals. His expertise extends to using Apex data loader and Force.com IDE for Salesforce development. Additionally, he is proficient in handling Salesforce roles, profiles, and permission sets, which are essential for effective Salesforce administration.