Sudha Pinaprolu
About Sudha Pinaprolu
Sudha Pinaprolu is a Solution Architect specializing in Customer Success at o9 Solutions, Inc., where she has worked since 2019. She has a background in Electrical, Electronics and Communications Engineering and has held various roles in customer success and support across multiple companies.
Current Role at o9 Solutions
Sudha Pinaprolu serves as a Solution Architect in the Customer Success division at o9 Solutions, Inc. She has held this position since 2019, contributing to the company's focus on delivering effective solutions to clients. Her role involves collaborating with customers to ensure successful implementation and utilization of o9 Solutions' offerings, thereby enhancing customer satisfaction and engagement.
Previous Experience at E2open
Sudha Pinaprolu worked at E2open in various capacities from 2016 to 2019. Initially, she served as a Customer Success Manager for three years, where she focused on managing client relationships and ensuring successful project delivery. She also held the position of Staff Customer Success Engineer for one year, where she provided technical support and solutions to enhance customer experiences.
Background in Engineering Education
Sudha Pinaprolu earned her Bachelor of Engineering (BE) degree in Electrical, Electronics and Communications Engineering from B. M. S. College of Engineering. Her studies spanned from 2000 to 2004, providing her with a solid foundation in engineering principles and technical skills relevant to her career in technology and customer success.
Early Career at Tech Mahindra
Sudha Pinaprolu began her professional career at Tech Mahindra, where she worked as a Trainee for four months in 2005. This initial experience allowed her to gain practical insights into the technology sector and set the stage for her future roles in customer success and support.
Experience at Terra Technology
Before her tenure at E2open, Sudha Pinaprolu worked at Terra Technology as a Lead Support Consultant from 2013 to 2016. In this role, she was responsible for providing high-level support and consulting services to clients, further developing her expertise in customer engagement and technical solutions.