Swati Vasal
About Swati Vasal
Swati Vasal serves as the Vice President of Customer Success at o9 Solutions, Inc. in Barcelona, Spain, bringing extensive experience in supply chain solutions and client management.
Work at o9 Solutions
Swati Vasal currently serves as the Vice President of Customer Success at o9 Solutions, Inc., a position she has held since 2023. Based in Barcelona, Catalonia, Spain, she focuses on strategic initiatives that drive customer success and satisfaction. Prior to her current role, she worked as the Senior Director of Customer Success at the same company from 2022 to 2023. Her extensive experience at o9 Solutions includes a previous role as Director of Customer Success from 2019 to 2022, where she contributed to enhancing customer engagement and support.
Previous Experience at JDA Software
Before joining o9 Solutions, Swati Vasal held several positions at JDA Software. She worked as a Director of Consulting from 2018 to 2019 and as a Senior Consulting Manager from 2014 to 2018. Additionally, she served as Team Lead/Sr Solution Architect from 2008 to 2014. Her roles involved managing consulting projects and leading teams to deliver supply chain solutions, contributing to her expertise in the field.
Educational Background
Swati Vasal holds a Bachelor of Technology (B.Tech) degree in Computer Science from The Technological Institute of Textiles and Sciences, where she studied from 1998 to 2002. She also earned a Post Graduate Diploma in Information Technology (PGDIT) from the International Institute of Information Technology Hyderabad (IIITH), completing her studies there from 2002 to 2004. This educational foundation supports her extensive career in technology and supply chain management.
Expertise in Supply Chain Solutions
Swati Vasal possesses a global perspective on supply chain solutions, having worked with clients across the manufacturing and retail sectors. She has significant experience in designing, optimizing, and implementing supply chain strategies in various geographical markets. Her focus on strategic and transformation initiatives aids customers in achieving their business objectives following implementation.
Leadership and Team Management Skills
Swati Vasal demonstrates strong leadership skills in managing cross-functional teams. Her ability to enhance client satisfaction and success is a key aspect of her professional profile. She emphasizes collaboration and effective communication within teams to drive successful outcomes for clients in the supply chain domain.