Whitney L.
About Whitney L.
Whitney L. serves as the Senior Human Resources Business Partner (Global Lead) at o9 Solutions, Inc., where she supports the Chief Customer Officer and various global service portfolios. With extensive experience in human resources, she focuses on scaling business growth through technology implementation and data analysis.
Work at o9 Solutions
Whitney L. serves as the Senior Human Resources Business Partner (Global Lead) at o9 Solutions, Inc. since 2022. In this role, she supports the Chief Customer Officer and oversees various Global Services portfolios, including Services & Delivery, Client Management, Partner Enablement, and more. Whitney focuses on scaling rapid business growth by evaluating and implementing changes in technology, such as automation and cloud computing. She leads a team of human resources administrative professionals and collaborates with partner groups to ensure alignment with the company's culture and strategic goals.
Previous Experience in Human Resources
Prior to her current position, Whitney L. held several roles in human resources across different organizations. She worked at Securonix as Manager of Global HR Operations from 2018 to 2022. Before that, she was a Human Resources Consultant at Paladin Consulting for 10 months in 2016-2017. Additionally, she served as Senior HR Manager and Interim HR Director at Allied Universal during the same period. Earlier in her career, she worked as a Human Resources Generalist at Lake Erie College and as a Senior HR Generalist at Tempo Inc.
Education and Expertise
Whitney L. earned her Bachelor’s Degree in Business Administration with a concentration in Human Resource Management from Franklin University, completing her studies from 2007 to 2010. Her educational background provides a solid foundation for her expertise in human resources, focusing on workforce planning, recruitment, and employee relations. Whitney's analytical skills enable her to assess data trends and metrics to inform key business decisions.
Leadership and Collaboration
In her role, Whitney L. leads a team of human resources professionals and international HR business partners. She actively collaborates with various partner groups to maintain awareness of the company's culture, financial position, and competitive landscape. Whitney provides insights and recommendations regarding global workforce succession planning and business unit restructuring, ensuring that human resources strategies align with overall business objectives.
Employee Relations and Conflict Resolution
Whitney L. plays a critical role in mediating and resolving employee relations issues within the organization. She conducts thorough and objective investigations to address concerns and foster a positive work environment. Her focus on employee relations ensures that the company maintains a healthy workplace culture while supporting organizational growth and development.