Carrie Drumeller
About Carrie Drumeller
Carrie Drumeller serves as the Retail Banking Center Manager at OakStar Bank in the Kansas City area, where she focuses on enhancing customer experiences through team engagement. With over 20 years in banking, she emphasizes the importance of investing in others to foster a high-functioning team.
Work at OakStar Bank
Carrie Drumeller has served as the Retail Banking Center Manager at OakStar Bank since 2019. In this role, she focuses on enhancing the customer experience through her team's engagement and involvement. Her leadership emphasizes the importance of creating a positive environment that benefits clients in their daily lives. Drumeller's commitment to customer service and team development aligns with OakStar Bank's mission to provide exceptional banking experiences.
Previous Experience at Peoples Bank
Before joining OakStar Bank, Carrie Drumeller worked at Peoples Bank, known for its 'Banking Unusual' approach, as the Market Store Manager from 2004 to 2019. During her 15 years in this position, she developed skills in managing banking operations and fostering customer relationships. Her experience at Peoples Bank contributed to her understanding of effective banking practices and customer service strategies.
Education and Expertise
Carrie Drumeller has over 20 years of experience in the banking industry. Her expertise lies in retail banking management, customer service, and team leadership. Drumeller values the importance of investing in others to build high-functioning teams, which she believes is essential for achieving positive outcomes in banking.
Background
Carrie Drumeller has resided in the Kansas City area since 2001. Her long-term commitment to the region has allowed her to build strong community ties and understand the local banking needs. Drumeller is married and has three active boys, which further enriches her understanding of customer demographics and family-oriented services.