Russell Jordan
About Russell Jordan
Russell Jordan serves as the Senior Vice President and Chief Loan Operations Officer at Oakwood Bank in Dallas, Texas, where he focuses on enhancing client experiences and operational efficiency. With a background that includes significant roles at Texas Capital Bank and Dallas Capital Bank, he emphasizes clear communication and collaboration in achieving organizational goals.
Work at Oakwood Bank
Russell Jordan serves as the Senior Vice President and Chief Loan Operations Officer at Oakwood Bank, a position he has held since 2024. In this role, he focuses on enhancing loan operations and improving client experiences. His responsibilities include overseeing loan information management and ensuring effective communication throughout the loan origination process. His leadership contributes to the bank's operational efficiency and client loyalty.
Previous Experience at Texas Capital Bank
Prior to joining Oakwood Bank, Russell Jordan worked at Texas Capital Bank for 18 years, from 2004 to 2022. In his role as Senior Vice President, he managed complex projects and platforms aimed at improving operational efficiency and risk management. His extensive experience in the banking sector has equipped him with the skills necessary to lead and innovate within loan operations.
Experience at Dallas Capital Bank
Russell Jordan also held the position of Senior Vice President and Loan Operations Manager at Dallas Capital Bank for one year, from 2022 to 2023. During this time, he was responsible for overseeing loan operations and ensuring the effective management of loan processes. His contributions during this period further solidified his expertise in the financial services industry.
Education and Expertise
Russell Jordan earned his degree from The University of Texas at Austin, where he studied from 1981 to 1985. His educational background, combined with his extensive experience in loan operations and project management, has established him as a knowledgeable leader in the banking sector. He emphasizes the importance of a clear vision, transparent communication, and collaboration among executives to achieve successful outcomes.
Leadership and Operational Improvements
Russell Jordan is recognized for creating strong operational processes that enhance client experiences and foster client loyalty. He is known for his high energy and enthusiasm, which contribute to a positive organizational culture. His approach to leadership focuses on effective communication and collaboration, which are essential for driving exceptional results in loan operations.