Artem Ukropov
About Artem Ukropov
Artem Ukropov is a Corporate FX Services Associate at OANDA, with extensive experience in financial markets and client relations. He has worked in various roles across multiple companies, including Instaforex, EXNESS, and OANDA, and possesses multilingual skills in English, Russian, and Japanese.
Current Role at OANDA
Artem Ukropov serves as a Corporate FX Services Associate in the Solutions For Business division at OANDA. He has held this position since 2015, contributing to the company's operations in the Toronto, Canada area. In this role, he collaborates with product owners to analyze customer feedback, which aids in product improvements and enhances customer satisfaction. His responsibilities also include assisting the Finance Team with weekly and month-end billing processes, showcasing his capability in financial operations.
Previous Experience at OANDA
Before his current role, Artem Ukropov worked at OANDA as a Client Experience Associate from 2013 to 2015. During his tenure, he focused on enhancing client interactions and improving overall customer experience. His experience in this role provided him with insights into client needs and expectations, which he continues to apply in his current position.
Professional Background in Forex and Financial Services
Artem Ukropov has a diverse professional background in the financial services sector. He worked as a Currency Analyst at Instaforex from 2009 to 2011, where he gained foundational knowledge in currency markets. Following that, he served as a Product/Business Development Manager at EXNESS from 2011 to 2013, further expanding his expertise in business development within the financial industry.
Educational Qualifications
Artem Ukropov earned a Bachelor of Arts (B.A.) degree in International Relations and Affairs from Tomsk State University, where he studied from 2004 to 2009. His education provided him with a strong foundation in international markets and economic principles, which he applies in his current role in corporate FX services.
Skills and Expertise
Artem possesses a deep understanding of capital markets, platform software, and databases. He is proficient in creating and maintaining Business Intelligence (BI) reports using MySQL. Additionally, he has three years of live trading experience in FX, futures, vanilla options, and stocks, which contributes to his comprehensive understanding of financial markets. His multilingual skills in English, Russian, and Japanese enhance his ability to communicate effectively with a diverse client base.