Gwen Chen
About Gwen Chen
Gwen Chen is a Senior Account Executive at OANDA, specializing in the APAC region. With a diverse background in finance and customer service, she has held various roles at OANDA and previously worked at Citi and IndoChine Group.
Current Role at OANDA
Gwen Chen serves as a Senior Account Executive for the Asia-Pacific (APAC) region at OANDA, a position she has held since 2022. In this role, she is responsible for managing client accounts and developing business strategies to enhance customer engagement and satisfaction. Her extensive experience in the financial services sector supports her effectiveness in this position.
Previous Experience at OANDA
Gwen Chen has a significant history with OANDA, having worked in various roles from 2014 to 2021. Initially, she served as a Forex & CFD Specialist for six years, where she focused on foreign exchange and contract for difference products in the APAC region. Following this, she transitioned to the role of Account Executive for one year, further developing her expertise in client management and financial products.
Early Career Background
Before her tenure at OANDA, Gwen Chen gained diverse experience in the service and finance industries. She worked as a Bartender at IndoChine Group from 2004 to 2008, where she developed customer service skills. She then joined Citi, where she held two positions: Direct Sales Officer for Credit Payment Products from 2008 to 2010 and Citiphone Officer in the Contact Centre from 2011 to 2014.
Education and Qualifications
Gwen Chen holds a Bachelor of Science (BSc) degree from the Singapore University of Social Sciences (SUSS), which she completed from 2010 to 2013. Prior to this, she earned a Diploma in Business from Temasek Polytechnic, studying there from 2004 to 2007. Her educational background provides a solid foundation for her career in finance and client management.