Jason (Jia Sen) Yu
About Jason (Jia Sen) Yu
Jason (Jia Sen) Yu is a Bilingual Client Experience Associate at OANDA, where he has worked since 2012, specializing in FX trading and CFDs support. He holds a B.Comm in Financial Services Management from Seneca College and has experience providing API support to both retail and business clients.
Work at OANDA
Jason Yu has served as a Bilingual Client Experience Associate at OANDA since 2012. In this role, he provides support for foreign exchange (FX) trading and contracts for difference (CFDs). His responsibilities include offering API support to both retail traders and business account clients, ensuring a seamless trading experience. His tenure at OANDA spans over a decade, highlighting his commitment to enhancing client satisfaction and addressing diverse client needs in the Toronto, Canada area.
Education and Expertise
Jason Yu studied at Seneca College of Applied Arts and Technology, where he focused on Financial Services Management. He completed his Bachelor of Commerce (B.Comm) degree from 2009 to 2012. His educational background has equipped him with the necessary skills and knowledge to excel in the financial services industry, particularly in FX trading and client support.
Background
Before joining OANDA, Jason Yu worked at Empire Life as a Quote Coordinator for a brief period in 2011. This experience contributed to his understanding of client needs and operational processes within the financial services sector. His career has been marked by a focus on client experience and support, which he continues to develop in his current role.
Achievements
With over a decade of experience in FX trading and CFDs support, Jason Yu has developed a strong expertise in the financial services field. His bilingual capabilities allow him to effectively communicate with a diverse clientele, enhancing the overall client experience at OANDA. His long-standing position reflects his dedication to the industry and his ability to adapt to the evolving needs of clients.