Michelle Si
About Michelle Si
Michelle Si is a CX Associate specializing in Forex Trading at OANDA in Toronto, Ontario, where she has worked since 2019. She holds a Bachelor of Commerce in Finance and a Master of Business Administration in Business Analytics.
Work at OANDA
Michelle Si has been employed at OANDA as a CX Associate specializing in Forex Trading since 2019. Her role involves providing customer experience support related to foreign exchange trading. Based in Toronto, Ontario, Canada, she has accumulated five years of experience in this position, contributing to the company's commitment to delivering quality service in the financial trading sector.
Education and Expertise
Michelle Si holds a Bachelor of Commerce (BCom) degree from the University of Alberta, where she majored in Finance and minored in Operations Management, studying from 2012 to 2016. She further advanced her education by obtaining a Master of Business Administration (MBA) from Carleton University, focusing on Business Analytics, from 2017 to 2019. Her educational background equips her with a strong foundation in finance and analytical skills applicable to her current role.
Professional Background
Before joining OANDA, Michelle Si gained diverse experience in various financial roles. She worked as a Financial Analyst at Camozzi Pneumatics, Inc. for one month in 2013. In 2014, she served as an Accounting Assistant at Bristol-Myers Squibb for one month. Additionally, she held a position as a Financial Consultant at the Industrial and Commercial Bank of China for one month in 2016 and worked as a Business Analyst at Global Cybersecurity Resource for three months in 2018.
Career Progression
Michelle Si's career progression reflects her commitment to developing her expertise in finance and analytics. Starting with short-term roles in various companies, she transitioned to her current position at OANDA, where she has spent five years. Her experiences across different sectors have contributed to her understanding of financial services and customer experience in the trading environment.