Shayna Chen
About Shayna Chen
Shayna Chen is a Senior Client Experience Associate at OANDA, where she has worked since 2021. She has a background in client experience and marketing, with previous roles at OANDA, Intercedent Asia, and H&M.
Work at OANDA
Shayna Chen has been employed at OANDA since 2018. She began her career at the company as a Client Experience Associate, a position she held until 2021. In 2021, she advanced to the role of Senior Client Experience Associate, where she continues to contribute to client engagement and support. Her experience at OANDA spans a total of three years in both roles, focusing on enhancing the overall client experience.
Previous Employment Experience
Before joining OANDA, Shayna Chen worked at Intercedent Asia as a Research Associate from 2015 to 2016. She also held the position of Personal Banker at United Overseas Bank Limited (UOB) from 2016 to 2017. Prior to these roles, she gained experience as a Sales Advisor at H&M from 2011 to 2014, where she worked for three years.
Education and Expertise
Shayna Chen obtained her Bachelor's degree in Marketing from RMIT University, where she studied from 2014 to 2015. She also holds a Diploma in Retail Management from Temasek Polytechnic, which she completed from 2005 to 2008. Her educational background provides her with a solid foundation in marketing and business management.
Career Timeline
Shayna Chen's career began in retail, where she worked as a Sales Advisor at H&M from 2011 to 2014. She then transitioned to Temasek Polytechnic, where she completed her Diploma in Retail Management. Afterward, she worked as a Research Associate at Intercedent Asia for one year before moving to UOB as a Personal Banker. She joined OANDA in 2018, progressing from Client Experience Associate to Senior Client Experience Associate.