Sunny Chana
About Sunny Chana
Sunny Chana serves as the ITSS Team Lead at OANDA, a position he has held since 2020. He has a diverse background in IT, having worked in various roles across multiple companies since 2006.
Current Role at OANDA
Sunny Chana has been serving as the ITSS Team Lead at OANDA since 2020. In this role, he oversees the IT Support Services team, ensuring efficient operations and support for the organization's technological needs. His leadership contributes to the overall performance and reliability of IT services within the company.
Previous Experience in IT Support
Prior to his current position, Sunny Chana held various roles in the IT support sector. He worked at Modern Networks as a Problem Management Analyst for 11 months in 2014. He also served as a Systems Engineer – Monitoring & Management Specialist at Modern Networks from 2013 to 2014. His experience includes working as a 2nd Line Engineer at both Modern Networks and BT Engage IT, where he provided technical support and troubleshooting.
Technical Consulting Background
Sunny Chana worked as a Technical Consultant at i3Q Systems Limited from 2015 to 2019. During this four-year tenure, he provided expert advice and solutions to clients, enhancing their IT infrastructure and support systems. His role involved analyzing client needs and implementing effective technical strategies.
Educational Background
Sunny Chana studied at North Herts College from 2004 to 2006, where he completed a two-year program. He also attended The Priory School in Hitchin from 1998 to 2003, completing a five-year education. His academic background laid the foundation for his career in IT and technical support.
Career Progression
Sunny Chana's career in IT began with roles such as 1st Line Helpdesk at SEI Europe in 2006. He progressed to 2nd Line Helpdesk at the same company and later to 2nd Line Windows/Network Support Analyst at BT Engage IT. His diverse experiences across various organizations have equipped him with a broad skill set in IT support and management.