Wong Poh W AI
About Wong Poh W AI
Wong Poh W AI is a Client Cash Management Supervisor at OANDA, where he has worked since 2021. He has extensive experience in various roles within the company and holds a Bachelor's degree in Material Engineering and a Master's degree in IT in Business.
Current Role at OANDA
Wong Poh W AI currently serves as the Client Cash Management Supervisor at OANDA, a position held since 2021. In this role, Wong oversees client cash management operations, ensuring efficient handling of client funds and transactions. Wong's responsibilities include developing and executing strategies to enhance client satisfaction and operational efficiency. This position follows a progression of roles at OANDA, showcasing Wong's growth within the organization.
Previous Experience at OANDA
Wong Poh W AI has accumulated significant experience at OANDA, having worked in various capacities since 2015. Wong began as a FOREX Specialist from 2015 to 2017, followed by a role as Client Experience Agent from 2017 to 2018. Wong then transitioned to the position of Client Cash Management Associate from 2018 to 2021. This diverse background within the company highlights Wong's adaptability and expertise in client management and financial services.
Education and Certifications
Wong Poh W AI holds a Bachelor's Degree (Honour) in Engineering with a focus on Material Engineering from Universiti Sains Malaysia, completed in 2012. Additionally, Wong pursued further education at Singapore Management University, earning a Master of IT in Business in 2023, with a specialization in Data Analytics. Wong also possesses multiple CMFAS certifications, including 1B, 6, and 6A, with scores ranging from 80 to 100, demonstrating a strong foundation in financial regulations and practices.
Technical Skills and Proficiencies
Wong Poh W AI demonstrates strong technical skills, particularly in MS Office applications and Salesforce. These proficiencies support Wong's ability to manage client relationships and analyze data effectively. Wong's communication skills, both written and oral, are well-developed, allowing for clear interaction with clients and team members. Wong's capability to quickly understand complex concepts further enhances effectiveness in various roles.
Language Proficiency
Wong Poh W AI is fluent in English, Bahasa Melayu, and Chinese, both in written and spoken forms. This multilingual ability facilitates effective communication with a diverse client base and enhances Wong's capacity to address the needs of different audiences. Wong's language skills contribute to successful client interactions and support in the financial services sector.