Vache Moroyan
SVP Product @ Observe.AI
About Vache Moroyan
Vache Moroyan is the Senior Vice President of Products, known for his expertise in conversation intelligence.
Title
Vache Moroyan holds the position of Senior Vice President (SVP), Products.
Authored Blog Post
Vache Moroyan authored a blog post titled '5 Ways Conversation Intelligence Benefits Contact Center Agents.' In this post, he explored various ways conversation intelligence can improve the effectiveness and efficiency of contact center agents. These methods include enhancing real-time coaching, automating quality assurance, providing insights into customer interactions, improving training programs, and increasing overall customer satisfaction.