Lucy Lohmann
About Lucy Lohmann
Lucy Lohmann is a Customer Service Representative currently employed at Oceans Apart in Berlin, Germany, where she has worked since 2020. She has a diverse background in customer service and education, with previous roles in various organizations across the United Kingdom.
Current Role at Oceansapart
Lucy Lohmann has been employed as a Customer Service Representative at Oceans Apart since 2020. In this role, she utilizes her communication skills to assist customers effectively. Her experience in customer service enables her to address inquiries and resolve issues promptly, contributing to customer satisfaction.
Previous Work Experience
Before joining Oceans Apart, Lucy Lohmann held various positions that enhanced her skills in customer service and technical support. She worked as a Bilingual Customer Experience Agent at Rover.com from 2018 to 2020. Prior to that, she served as a Market Research Assistant at Populus for two months in 2014 and as a Bilingual Press Monitor at Xtreme Information in 2006.
Education and Qualifications
Lucy Lohmann has a diverse educational background. She studied Fine Art at Northumbria University, earning a BA (Hons) Degree from 1998 to 2001. Additionally, she obtained a Postgraduate Diploma in Theatre Production from Queen Margaret University in 2002. She also holds a Level 4 Teaching Assistant Certificate from Northumbria University, achieved between 2007 and 2008.
Technical and Support Roles
Lucy Lohmann gained practical experience as a Design and Technology (DT) Technician in secondary schools, providing essential support to teachers and students. Her role involved ensuring the smooth operation of practical lessons. She also worked as an Art and Technology Technician at Churchill Community College from 2004 to 2007.
Language Proficiency
Fluent in both English and German, Lucy Lohmann's language skills enhance her effectiveness in customer service roles. Her bilingual capabilities allow her to communicate with a diverse range of customers, improving their experience and fostering positive interactions.