Alexis Patterson
About Alexis Patterson
Alexis Patterson is a Senior Phlebotomist and Designated Trainer at Octapharma Plasma, Inc. in Newport News, VA, with over six years of experience in the field, focusing on donor safety and staff productivity.
Work at Octapharma Plasma
Alexis Patterson has been employed at Octapharma Plasma, Inc. since 2017, serving in various roles over the years. Initially starting as a Donor Floor Technician, she has progressed to the position of Senior Phlebotomist in 2019. In addition to her role as a Senior Phlebotomist, she has also taken on the responsibilities of Designated Trainer since 2018. Her work is based in Newport News, Virginia, where she oversees donor floor operations to ensure compliance with company standard operating procedures and current Good Manufacturing Practices.
Education and Expertise
Alexis Patterson completed her high school education at Warwick High School, earning a High School Diploma from 2003 to 2007. She furthered her education at Everest Institute, where she obtained a Certificate of Completion in 2008. Additionally, she studied at Thomas Nelson Community College, achieving another Certificate of Completion in 2018. Her educational background supports her expertise in phlebotomy and donor management.
Background
Before joining Octapharma Plasma, Alexis Patterson volunteered at LINK of Hampton Roads, Inc. in 2017 for two months. This experience provided her with foundational skills in customer service and community engagement. Since starting her career at Octapharma Plasma, she has developed a strong focus on donor safety and product quality, contributing to the overall efficiency of operations.
Achievements
In her current role at Octapharma Plasma, Alexis Patterson monitors Donor Floor staff for quality, productivity, and efficiency. She provides leadership and guidance to her team, ensuring a positive work environment. Additionally, she serves as a Customer Service Specialist, emphasizing the importance of building rapport with donors to enhance customer satisfaction and support long-term donation efforts.