Martel Johnson
About Martel Johnson
Martel Johnson serves as the Center Director at Octapharma Plasma, Inc., where he has worked since 2022. He has a diverse background in healthcare and customer service, with previous roles including Assistant Manager at Octapharma Plasma and Underpayment Analyst at Ensemble Health Partners.
Work at Octapharma Plasma
Martel Johnson currently serves as the Center Director at Octapharma Plasma, Inc., a position he has held since 2022. Prior to this role, he worked as an Assistant Manager at the same organization from 2021 to 2022 in Cincinnati, Ohio. His experience at Octapharma Plasma has allowed him to develop a strong understanding of plasma donation operations and management.
Education and Expertise
Martel Johnson holds a Bachelor of Business Administration (BBA) from the University of Cincinnati's Carl H. Lindner College of Business, where he studied Business Administration and Management from 2019 to 2020. He also earned an Associate of Arts (AA) in Small Business Administration/Management from UC Blue Ash College, studying from 2017 to 2019. His educational background is complemented by expertise in Epic Systems, a healthcare software platform, enhancing his capabilities in healthcare management.
Background in Healthcare and Customer Service
Martel Johnson has a diverse professional background that encompasses both the healthcare and customer service industries. He previously worked as an Underpayment Analyst and Denials Specialist at Ensemble Health Partners from 2019 to 2020 and 2018 to 2019, respectively. Additionally, he gained customer service experience as a Sales Floor Associate at JCPenney from 2014 to 2018. This combination of experiences has equipped him with valuable skills applicable to various professional environments.
Achievements in Problem-Solving
Martel Johnson possesses strong root cause problem-solving skills, which are essential for identifying and addressing operational issues. His ability to analyze problems and implement effective solutions has been a significant asset throughout his career in both healthcare and management roles.