Nicole Pichla
About Nicole Pichla
Nicole Pichla serves as the Center Director at Octapharma Plasma, Inc. in Southfield, Michigan, bringing extensive experience in healthcare management and a strong focus on patient safety and clinical care.
Current Role at Octapharma Plasma
Nicole Pichla serves as the Center Director at Octapharma Plasma, Inc. since 2021. In this role, she oversees operations in Southfield, Michigan, focusing on enhancing patient safety and clinical care. Her responsibilities include implementing strategic programs and quality assurance measures to improve overall company performance.
Previous Experience at CSL Plasma
Prior to her current position, Nicole Pichla held multiple roles at CSL Plasma. She worked as a Center Manager for eight months in Jackson, Michigan, from 2020 to 2021. Additionally, she served as a Quality Assurance Manager from 2018 to 2020 and as a Quality Specialist from 2016 to 2018. Earlier in her career, she was a Group Lead from 2014 to 2016.
Experience at EPIC Health
Nicole Pichla briefly worked at EPIC Health - Exclusive Physicians in 2021. She held the position of District Manager for Primary Care & Specialized Services for one month in Southfield, Michigan, and served as a Business Administrator for three months in Detroit, Michigan.
Education and Expertise
Nicole Pichla earned a Master of Healthcare Administration from Walden University, studying Leadership and Organizational Development from 2020 to 2022. She also holds a Bachelor of Science in Health Care Administration/Management, which she completed from 2015 to 2020. Her educational background supports her expertise in process improvements and performance management.
Training and Development Initiatives
In her professional roles, Nicole Pichla has developed and led training programs for both clinical and non-clinical staff. These initiatives are designed to ensure regulatory compliance and enhance the skills necessary for effective patient care and operational efficiency.