Patrick Haggerty
About Patrick Haggerty
Patrick Haggerty is an Assistant Manager at Octapharma Plasma and has served as Customer Technology Manager at BI WORLDWIDE since 2019. He has extensive experience in IT, communications, and data analysis, with a background that includes 18 years at AT&T in various roles.
Work at Octapharma Plasma
Patrick Haggerty serves as the Assistant Manager at Octapharma Plasma, Inc. since 2022. In this role, he is responsible for overseeing operations and ensuring the delivery of quality services in St Clair Shores, Michigan. His position involves managing staff and facilitating communication between different departments to enhance overall efficiency.
Current Role at BI WORLDWIDE
Since 2019, Patrick Haggerty has been working as the Customer Technology Manager at BI WORLDWIDE in the Greater Detroit Area. In this capacity, he focuses on integrating technology solutions to improve customer engagement and satisfaction. His role requires a blend of technical knowledge and customer service skills.
Professional Experience in IT and Data Analysis
Patrick Haggerty possesses extensive professional experience in IT, communications, computers, mobility, and data analysis. His background includes significant roles that required him to serve as a liaison between work groups and upper leadership, emphasizing the importance of delivering results and maintaining high standards of customer service.
Career at AT&T
Patrick Haggerty worked at AT&T for 18 years, holding positions such as Senior Specialist in Data Analysis and Equipment Engineering Manager. His tenure at AT&T spanned from 2000 to 2018, during which he developed a strong foundation in data analysis and engineering management.
Education and Expertise
Patrick Haggerty studied at Davenport University-Eastern Region, where he earned a Master of Business Administration (MBA) with a focus on Strategic Management from 2004 to 2006. This educational background complements his professional experience and enhances his expertise in management and operational strategies.