Bernardo Lazo
About Bernardo Lazo
Bernardo Lazo is an experienced IT Helpdesk Analyst currently serving as Senior Helpdesk Support at Visa in Foster City, California. He has a diverse background in technical support roles across multiple countries, including previous positions at Atos IT Solutions and Services and Ocwen Financial Solutions.
Work at Visa
Bernardo Lazo has been employed at Visa since 2018, serving as a Senior Helpdesk Support. He has accumulated six years of experience in this role while based in Foster City, California, United States. His responsibilities include providing technical support and assistance to users, ensuring efficient operations within the organization.
Experience at Ocwen Financial Solutions
Bernardo Lazo has worked as an IT Helpdesk Analyst at Ocwen Financial Solutions since 2016. With eight years of experience in this position, he operates out of Bangalore, Karnataka, India. His role involves troubleshooting technical issues and supporting end-users to maintain smooth IT operations.
Previous Role at Atos IT Solutions and Services
Prior to his current positions, Bernardo Lazo worked at Atos IT Solutions and Services A/S as an IT Helpdesk from 2014 to 2016. During his two years in Taastrup, Hovedstaden, Denmark, he provided technical support and assistance, contributing to the company's IT service management.
Technical Support Experience at Teleperformance
Bernardo Lazo gained valuable experience as a Technical Support Representative at Teleperformance Careers Philippines from 2009 to 2014. Over five years in Makati City, Metro Manila, Philippines, he developed skills in customer service and technical troubleshooting, which laid the foundation for his subsequent roles in IT support.
Education at Polytechnic University of the Philippines
Bernardo Lazo studied at the Polytechnic University of the Philippines, where he earned a Bachelor of Science degree. His academic tenure lasted from 1999 to 2001, equipping him with foundational knowledge and skills relevant to his career in information technology.