Cynthia Murga

Cynthia Murga

Bilingual Customer Care Coordinator @ Ocwen Financial

About Cynthia Murga

Cynthia Murga is a bilingual customer care coordinator with extensive experience in customer service and management roles. She has worked at AGACI as Lead Co Manager for 15 years and has held various positions at Ocwen Financial Corporation since 2012.

Work at Ocwen Financial

Cynthia Murga has been employed at Ocwen Financial Corporation since 2014, serving as a Home Retention Consultant. In this role, she focuses on assisting clients in maintaining their homes through various retention strategies. Additionally, she has worked at Ocwen Financial Solutions as a Bilingual Customer Care Coordinator since 2012. Her experience in these positions highlights her expertise in customer service and her commitment to helping clients navigate financial challenges.

Work at AGACI

Cynthia Murga has held the position of Lead Co Manager at AGACI since 2009. With over 15 years of experience in this role, she has developed skills in team leadership and retail management. Her responsibilities likely include overseeing daily operations, managing staff, and ensuring customer satisfaction in the Houston, Texas area.

Education and Expertise

Cynthia Murga studied at Devry University from 2009 to 2011, focusing on child development and achieving a certification in Human Resources. This educational background provides her with a foundation in both developmental psychology and human resource management, which can be beneficial in her customer care roles.

Background

Cynthia Murga has a diverse professional background, combining experience in customer service, retail management, and human resources. Her bilingual skills enhance her ability to communicate effectively with a broader range of clients, particularly in her roles at Ocwen Financial and AGACI.

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