Deepak Makne
About Deepak Makne
Deepak Makne is a Senior Analyst in Quality Assurance and Compliance at Ocwen Financial Solutions Pvt. Ltd. - APAC, where he has worked since 2018, managing a team of ten professionals and ensuring compliance with US mortgage regulations.
Work at Ocwen Financial
Deepak Makne has been employed at Ocwen Financial Solutions Pvt. Ltd. - APAC since 2018, serving as a Senior Analyst in Quality Assurance and Compliance. His role involves managing a team of 10 Quality Assurance professionals, focusing on the validation and testing processes. He is responsible for writing compliance scripts that adhere to US Mortgage regulations, which encompass Federal, State, Investor, and Insurer requirements. His contributions include conducting root cause analysis calls with various business units to address high-risk items and publishing reports that are integral to the Monthly Business Reviews.
Previous Experience
Before his current position, Deepak Makne worked at Ocwen Financial Solutions Pvt. Ltd. - APAC as a QA Specialist from 2014 to 2018. His career began at IBM as a Customer Care Specialist in 2007, where he worked for 10 months. He transitioned to ICICI Prudential Life Insurance Company Limited as an Insurance Financial Advisor from 2006 to 2009. Prior to joining Ocwen in 2014, he was a Process Associate at EXL from 2011 to 2014. His diverse experience spans various roles in quality assurance, customer care, and financial advisory.
Education and Expertise
Deepak Makne holds a Bachelor of Commerce (B.Com.) degree in Computer Application, which he earned from Dayanand Commerce College in Latur between 2004 and 2007. His educational background provides a foundation for his expertise in quality assurance and compliance within the financial services sector. This academic experience, combined with his professional roles, has equipped him with the skills necessary to navigate complex regulatory environments.
Achievements in Quality Assurance
In his role as a Senior Analyst at Ocwen Financial, Deepak Makne has made significant contributions to quality assurance practices. He is involved in the creation of compliance scripts that ensure adherence to various mortgage regulations. Additionally, he plays a key role in conducting root cause analysis calls, which help identify and mitigate high-risk items across business units. His participation in Monthly Business Reviews underscores his commitment to maintaining high standards in quality assurance and compliance.