Jorge Soto
About Jorge Soto
Jorge Soto is an experienced customer service professional with a strong background in event operations and logistics. He has worked in various roles at financial institutions and currently serves as a Bilingual Customer Service Representative at Ocwen Financial Corporation.
Work at Ocwen Financial
Jorge Soto has been employed at Ocwen Financial Solutions since 2012, where he serves in a customer service role. His tenure at the company spans over 12 years, during which he has developed expertise in bilingual customer service. His responsibilities include assisting clients and addressing their inquiries effectively. In addition to his role in Bangalore, Karnataka, India, he also works at Ocwen Financial Corporation in West Palm Beach, Florida, where he continues to provide customer support.
Previous Experience in Customer Service
Before joining Ocwen Financial, Jorge Soto worked at Bank of America as a Bilingual Customer Service Representative for eight months in 2011 in Charlotte, North Carolina. He also held a position at Citi as a Bilingual Loss Mitigation representative from 2011 to 2012 for five months in New York City. These roles contributed to his extensive experience in customer service and bilingual communication.
Education Background
Jorge Soto completed his studies at Plano Senior High. This educational background provided him with foundational skills that he has applied throughout his career in customer service and event management.
Event Management Skills
Jorge Soto possesses skills in managing all aspects of event operations. His expertise includes facility selection, contracting, pricing, transportation, accommodations, food and beverage selections, and audio/visual service arrangements. He has extensive experience in planning and executing logistics and operations for various events, including private meetings, conferences, weddings, Quinceañeras, and Sweet 16s.
Contract Negotiation Expertise
Jorge Soto has a strong background in negotiating and managing contracts with sub-contractors and vendors for event services. His experience in this area has enabled him to effectively coordinate event logistics and ensure successful outcomes for the events he manages.