Lalit Gupta
About Lalit Gupta
Lalit Gupta is a Team Lead at Ocwen Financial Corporation, where he has worked as a Senior Analyst II since 2012. He specializes in testing Service Level Agreement requirements and manages various operational control processes in Mumbai, India.
Work at Ocwen Financial
Lalit Gupta has been employed at Ocwen Financial Corporation since 2012, serving as a Senior Analyst II for 12 years in the Mumbai Area, India. In 2021, he took on the role of Team Lead at Ocwen Financial Solutions Pvt. Ltd. in the APAC region, where he has worked for 3 years. In his current position, he coordinates requests for Business Information System report development and enhancements, utilizing ServiceNow for effective ticket management.
Education and Expertise
Lalit Gupta studied at Durgadevi Saraf Institute of Management Studies in Mumbai. His educational background supports his expertise in operational controls and reporting within the financial services sector. He conducts specialized testing on Service Level Agreement requirements, ensuring accurate reporting to servicers, which reflects his analytical skills and attention to detail.
Background
Lalit Gupta has a significant tenure in the financial services industry, particularly with Ocwen Financial Corporation. His experience spans over a decade, during which he has developed a strong foundation in operational controls and testing processes. He is based in Mumbai, Maharashtra, India, where he has contributed to various initiatives aimed at enhancing operational efficiency.
Achievements
In his role, Lalit Gupta conducts ad-hoc reviews of testing accuracy and workpaper quality for Operational Control testers. He manages testing script records on PolicyTech to ensure that all test scripts are current and approved. Additionally, he prepares monthly KPI reports for Operational Controls, demonstrating his commitment to maintaining high standards in operational performance.