Mukul Bachuwar
About Mukul Bachuwar
Mukul Bachuwar is a Relationship Manager at Ocwen Financial Solutions in Bangalore, India, with over 11 years of experience in customer relationship management, particularly in mortgage loan processes. He has previously held positions in technical support and engineering, and he holds a Bachelor of Business Administration from Periyar University.
Work at Ocwen Financial
Mukul Bachuwar has been employed at Ocwen Financial Solutions since 2013, serving as a Relationship Manager for 11 years in Bangalore, Karnataka, India. In this role, he has developed extensive experience in addressing borrower concerns by liaising with multiple departments. His focus on customer relationship management, particularly in the mortgage loan processes, has allowed him to efficiently resolve issues and enhance client satisfaction.
Previous Employment Experience
Before joining Ocwen Financial, Mukul worked at Mphasis as a Technical Support Specialist from 2011 to 2012. His career also includes a position as a Senior Customer Service Representative at Firstsource Solutions Limited from 2008 to 2011. Earlier in his career, he served as a Senior Hardware and Software Engineer at the Information Technology Center in Fukuoka, Japan, from 2004 to 2008. This diverse background has contributed to his expertise in customer service and technical support.
Education and Expertise
Mukul Bachuwar holds a Bachelor of Business Administration from Periyar University, where he studied Commerce and Business from 2009 to 2012. He also studied Electronics at Kamla Nehru College from 2002 to 2004. His educational background, combined with over a decade of experience in mortgage loan modifications, has equipped him with a strong foundation in both business and technical aspects of customer relationship management.
Background
Mukul's educational journey began at Bishop Cotton School, where he studied from 1992 to 2002. His early education laid the groundwork for his later studies in Electronics and Business Administration. His international experience in Japan, along with his roles in various customer service and technical support positions, has shaped his professional approach and skills in managing client relationships.