Nathaniel Lindo
About Nathaniel Lindo
Nathaniel Lindo serves as the Acting IT Manager for IT Service Management at the Manila site of Ocwen Financial Solutions Pvt. Ltd., bringing over seven years of experience in IT service management.
Work at Ocwen Financial
Nathaniel Lindo has been serving as the Acting IT Manager for IT Service Management at the Manila site of Ocwen Financial Solutions Pvt. Ltd. since 2016. In this role, he oversees IT operations within the APAC region, contributing to the management and efficiency of IT services. His tenure at Ocwen has spanned over 7 years, during which he has transitioned from a technical support position to a management role, reflecting his growth and expertise in IT service management.
Previous Experience in IT
Before joining Ocwen Financial Solutions, Nathaniel Lindo worked at Xerox as an IT Administrator and IT Service Desk from 2013 to 2015 in Norwalk, Connecticut. He also gained experience at Sutherland Global Services, where he served as Level II Technical Support from 2010 to 2012 in Rochester, New York. These roles provided him with foundational skills in IT operations and support, which he has built upon in his current management position.
Education and Expertise
Nathaniel Lindo holds a Master's degree in Information Systems from the University of the Philippines, where he studied from 2014 to 2017. He also earned a Bachelor's degree in Education from the University of Rizal System - Rizal State College, completing his studies from 2005 to 2009. His educational background equips him with a solid understanding of both technical and managerial aspects of IT service management.
Career Progression
Nathaniel Lindo's career reflects a clear progression from technical support to IT management. He began his journey in the IT field with roles focused on technical support, which laid the groundwork for his subsequent responsibilities in management. His experience at Ocwen Financial Solutions has allowed him to apply his technical knowledge in a leadership capacity, enhancing IT service delivery in the Manila site.