Nishant Verma
About Nishant Verma
Nishant Verma is a Senior Technical Support Specialist at Ocwen Financial Solutions Pvt. Ltd. in Mumbai, India, with 17 years of experience in technical support operations. He has a strong background in customer service, systems management, and staff training, having previously worked at Wipro Infotech.
Work at Ocwen Financial Solutions
Nishant Verma has been employed at Ocwen Financial Solutions Pvt. Ltd. - APAC since 2007, serving as a Senior Technical Support Specialist. With 17 years of experience in this role, he operates from Mumbai, Maharashtra, India. His responsibilities include providing technical support and ensuring customer satisfaction within technical support operations. Nishant has established a proven track record in delivering excellent customer service.
Previous Experience at Wipro Infotech
Prior to his tenure at Ocwen Financial Solutions, Nishant Verma worked at Wipro Infotech from 2006 to 2007. During this period, he held two positions: IT Infrastructure Engineer and FME. His experience at Wipro Infotech contributed to his foundational skills in technical support and infrastructure management.
Education in Computer Science
Nishant Verma earned a Bachelor of Technology (B. Tech) degree in Computer Science & Technology from Meerut Institute of Engineering Technology. He attended the institution from 1998 to 2002, where he developed a strong foundation in computer systems and technology.
Technical Skills and Expertise
Nishant possesses highly developed skills in computer systems technical support and analysis, with a particular focus on systems management and administration. His expertise enables him to effectively troubleshoot and resolve technical issues, contributing to optimal operational performance. He demonstrates a proactive and detail-oriented approach in his work.
Staff Training and Team Development
In addition to his technical skills, Nishant Verma excels in staff training and recruiting. He plays a significant role in team development and performance, helping to enhance the capabilities of his colleagues and improve overall team effectiveness.