Raghusudhan Vijay K V
About Raghusudhan Vijay K V
Raghusudhan Vijay K V is a Loss Mitigation Senior Specialist currently working at Ocwen Financial Solutions Pvt. Ltd. in India. He has extensive experience in customer service and operations, having held various roles at multiple companies since 2011.
Work at Ocwen Financial Solutions
Raghusudhan Vijay K V has been employed at Ocwen Financial Solutions Pvt. Ltd. - APAC since 2016. He holds the position of Loss Mitigation Senior Specialist, where he has accumulated over eight years of experience in the financial services sector. His role involves managing loss mitigation processes, which are critical in assisting clients facing financial difficulties.
Current Role at Sourcepoint
Since 2019, Raghusudhan has served as Team Leader Operations at Sourcepoint in India. In this role, he oversees operational processes and leads a team to ensure effective service delivery. His leadership contributes to the overall efficiency and performance of the operations team.
Previous Experience in Customer Service
Raghusudhan has extensive experience in customer service, having worked in various roles prior to his current positions. He was a Senior Customer Service Executive at TransGenez Solutions Pvt. Ltd. for eight months in 2011-2012. He then transitioned to International Marketing and Technology Solutions, Inc., where he served as a Senior Customer Service Representative for one year from 2012 to 2013. Additionally, he worked at Mainstay Teleservices Pvt. Ltd. for eleven months as a Senior Customer Service Representative from 2013 to 2014.
Education Background
Raghusudhan completed his Pre-University Course (PUC) in Science (PCMB) at Sri Vishwamanava BGS PU College from 2009 to 2011. Prior to that, he achieved his Secondary School Leaving Certificate (SSLC) at Sri Venu Vidya Peeta Trust (R) from 2007 to 2009. His educational background laid the foundation for his career in customer service and operations.