Richard Peters
About Richard Peters
Richard Peters is a Senior Business Analyst at Ocwen Financial Solutions, where he has worked since 2015. He has a diverse background in customer support and analysis, with previous roles at Mphasis, Oracle, and Wipro Technologies.
Work at Ocwen Financial Solutions
Richard Peters has been employed at Ocwen Financial Solutions as a Senior Business Analyst since 2015. His role involves analyzing business processes and providing insights to improve operational efficiency. He has accumulated nine years of experience in this position, contributing to the company's objectives in Bangalore, Karnataka, India.
Previous Experience at Mphasis
Prior to his current role, Richard Peters worked at Mphasis in various capacities. He began as a Customer Support Officer for eight months from 2007 to 2008. He then served as a Command Center Executive for two years from 2008 to 2010. Additionally, he held the position of Mi Analyst for four years from 2010 to 2014. His diverse roles at Mphasis provided him with a solid foundation in customer support and operational analysis.
Experience at Oracle
Richard Peters worked at Oracle as a Lead Analyst for eight months from 2014 to 2015. In this role, he was responsible for analyzing data and supporting business decisions. His time at Oracle contributed to his expertise in the analytical domain and enhanced his skills in a global business environment in Redwood Shores, California, United States.
Education Background
Richard Peters attended Hind Motor High School, where he has been studying since 2006. This educational background laid the groundwork for his career in business analysis and customer support.
Early Career at Wipro and Smart Call Center Solutions
Richard Peters began his career at Smart Call Center Solutions Pvt. Ltd. as a Loan Officer from 2006 to 2007. He then transitioned to Wipro Technologies, where he worked as a Customer Service Representative for three months in 2007. These early roles provided him with initial exposure to customer service and operational processes.