Ryan Furtado
About Ryan Furtado
Ryan Furtado is an Operations Manager at Ocwen Financial Solutions Pvt. Ltd. with over 11 years of leadership experience in offshore operation management for US residential mortgage organizations.
Current Role at Ocwen Financial Solutions
Ryan Furtado serves as Operations Manager at Ocwen Financial Solutions Pvt. Ltd. - APAC, a position he has held since 2014. He is based in the Pune Area, India, and has accumulated ten years of experience in this role. His responsibilities include overseeing operational delivery management and ensuring compliance with business continuity planning. He leads a team that focuses on risk and compliance, contributing to the overall efficiency of operations within the organization.
Previous Experience in Mortgage Operations
Prior to his current role, Ryan Furtado held several positions in the mortgage industry. He worked at Homeward Residential, Inc. as Sr. Manager - Operations Data from 2012 to 2014. Before that, he was employed at American Home Mortgage Servicing as Manager - Data Operations from 2008 to 2012. His career began at Ocwen Financial Solutions as Team Leader from 2002 to 2006, and he also worked at Option One Mortgage in various capacities, including Asst. Manager - Data Operations and Team Lead - Tax.
Educational Background
Ryan Furtado completed his Post Graduate Diploma in Business Administration (PGDBA) with a focus on Human Resources Development from the Symbiosis Institute of Management Studies. He also holds a Bachelor of Commerce (B.Com.) degree from St. Andrew's College, where he studied Accounts. His foundational education was completed at St. Anthony's Convent High School, where he achieved his Secondary School Certificate (SSC).
Leadership and Team Management Expertise
Ryan Furtado possesses over 11 years of leadership experience in offshore operation management, specifically within the US residential mortgage sector. He has managed teams of over 300 associates and leaders, focusing on operational compliance and client relationship management. His extensive background in managing large teams has equipped him with the skills necessary to navigate complex operational challenges in the mortgage industry.
Professional Skills and Specializations
Ryan Furtado has developed strong expertise in global operational delivery management and client relationship management throughout his career. His knowledge encompasses risk and compliance management, business continuity planning, and operational compliance. His experience in the US mortgage industry has positioned him as a knowledgeable resource within his organization, where he represents his department at various internal forums.