Sai Krishna Sudhir
About Sai Krishna Sudhir
Sai Krishna Sudhir serves as the Assistant Quality Assurance Manager at Ocwen Financial Solutions in Bangalore, India, where he has worked since 2015. He has extensive experience in quality management, having previously held positions at Altisource and IBM, and he collaborates with various departments to enhance quality processes.
Work at Ocwen Financial
Sai Krishna Sudhir has been serving as the Assistant Quality Assurance Manager at Ocwen Financial Solutions since 2015. He is based in Bangalore, Karnataka, India. In this role, he manages a team responsible for transactional quality, process level audits, compliance testing, and customer correspondence testing. He has established three different vendor testing models shortly after joining the company. Additionally, he collaborates with department heads across the USA to prepare and finalize the Annual Quality Plans, ensuring alignment with organizational goals.
Previous Experience at Altisource
Before his tenure at Ocwen Financial Solutions, Sai Krishna Sudhir worked as an Assistant Quality Assurance Manager at Altisource from 2012 to 2015 in Luxembourg. During this period, he contributed to quality assurance processes and gained valuable experience in managing quality standards within the organization.
Career at IBM
Sai Krishna Sudhir worked at IBM as Lead - Transactional Quality from 2006 to 2012 in New York, New York, United States. In this role, he focused on quality assurance and played a key role in managing quality processes. His experience at IBM helped him develop skills that he later applied in his subsequent positions.
Educational Background
Sai Krishna Sudhir studied Business Administration at the University of Madras, where he earned a Bachelor of Business Administration degree from 2000 to 2003. He also attended the International Hotel and Tourism College, further broadening his educational background. This combination of studies has equipped him with a solid foundation in management and business principles.
Team Management and Leadership
In his current role at Ocwen Financial Solutions, Sai Krishna Sudhir leads a team comprising 20 quality analysts, 1 team lead, and 2 senior quality analysts. He is responsible for managing quality, risk management, and training activities within the team. He also leads quality meetings and develops functional KPIs that cover quality, process improvement, and training metrics, demonstrating his commitment to enhancing operational efficiency.