Santosh Sam
About Santosh Sam
Santosh Sam is an Operations Manager at Ocwen Financial Solutions Pvt. Ltd. - APAC with over a decade of experience in mortgage servicing operations and a strong background in people leadership and team development.
Current Role at Ocwen Financial Solutions
Santosh Sam has been serving as Operations Manager at Ocwen Financial Solutions Pvt. Ltd. - APAC since 2014. In this role, he focuses on enhancing operational efficiency and team performance within the organization. His tenure at Ocwen has spanned over ten years, during which he has contributed to various initiatives aimed at improving mortgage servicing operations.
Previous Experience in Management
Prior to his current position, Santosh Sam held several managerial roles. He worked as a Team Manager at MphasiS from 2005 to 2011, where he managed teams and operations for six years. He then transitioned to Capita India, serving as Team Manager from 2011 to 2014. Additionally, he was an Entrepreneur in Bengaluru from 2001 to 2004, which provided him with foundational experience in business management.
Education and Qualifications
Santosh Sam earned his Master’s Degree in HR & Marketing from Bangalore University, studying from 2003 to 2005. He also holds a Bachelor of Science degree, which he completed at the same university from 1998 to 2001. His educational background supports his expertise in operations and team leadership.
Leadership and Mentoring Skills
Santosh Sam possesses a strong background in people leadership, emphasizing team development and operational efficiency. He serves as a mentor and life skills coach, providing guidance that extends beyond traditional management roles. His approach to leadership focuses on fostering growth and enhancing the capabilities of his team members.
Experience in Mortgage Servicing Operations
With over a decade of experience in mortgage servicing operations, Santosh Sam has developed a comprehensive understanding of the industry. His roles have equipped him with the skills necessary to manage complex operational processes and improve service delivery within the sector.