Saurav Kumar
About Saurav Kumar
Saurav Kumar is a Senior Manager of Corporate Training at Ocwen Financial Solutions Pvt. Ltd. with extensive experience in managing learning management systems and developing training programs for major brands.
Work at Ocwen Financial Solutions
Saurav Kumar has been serving as the Senior Manager of Corporate Training at Ocwen Financial Solutions Pvt. Ltd. - APAC since 2020. In this role, he manages learning management systems (LMS) and certifications to uphold high training standards. He leads monthly training and quality reviews to ensure continuous improvement within the organization. Prior to this position, he worked as the Manager of Corporate Training at the same company from 2016 to 2020, where he focused on enhancing training processes and integrating new business engagements.
Previous Experience in Training and Development
Before joining Ocwen Financial Solutions, Saurav Kumar held several significant roles in training and development. He worked at Samsung India Electronics Pvt. Ltd. as the National Lead for Training and Development from 2008 to 2012. He also served as a Training Manager at HCL Services Ltd. from 2012 to 2016. Earlier in his career, he was a Technical Support Executive and Subject Matter Expert at Hero ITES for one year in 2005-2006. His diverse experience has contributed to his expertise in training management.
Educational Background and Qualifications
Saurav Kumar holds a Bachelor of Engineering in Information Technology from Maharshi Dayanand University, which he completed from 2001 to 2005. He furthered his education by obtaining a Post Graduate Diploma in Instructional Design from Symbiosis Center for Distance Learning from 2014 to 2015. Additionally, he earned a Post Graduate Diploma in Business Administration with a focus on Marketing from the same institution, studying from 2009 to 2011. His educational qualifications support his role in corporate training and development.
Expertise in Training Program Development
Saurav Kumar has developed and managed training programs for various major brands, including Blackberry, Samsung, Dell, Philips, Lenovo, Motorola, Xiaomi, Coolpad, Le Eco, and HCL. He possesses expertise in setting up state-of-the-art training centers and establishing comprehensive training policies. His responsibilities also include conducting service center and partner audits as part of the corporate quality team, ensuring that training programs remain effective and aligned with industry standards.
Project Management and Process Improvement Initiatives
In his current and previous roles, Saurav Kumar has been involved in project management for new business engagements, ensuring smooth integration and training processes. He devises process improvement initiatives aimed at enhancing training effectiveness and efficiency. Additionally, he conducts market research and competition analysis to keep training programs relevant and competitive, demonstrating his commitment to continuous improvement in corporate training.