Swati Chavan
About Swati Chavan
Swati Chavan is a Senior LMS Analyst at Ocwen Financial Solutions Pvt. Ltd. in Mumbai, India, with over 18 years of experience in training and quality analysis across various companies.
Work at Ocwen Financial
Swati Chavan has been employed at Ocwen Financial Solutions Pvt. Ltd. - APAC since 2012. She holds the position of Senior LMS Analyst, where she has contributed for over 12 years. Her role involves managing learning management systems and ensuring the quality of training programs within the organization. She is based in the Mumbai Area, India, and plays a key role in the development and implementation of training initiatives.
Previous Experience at Tata Consultancy Services
Prior to her current role, Swati Chavan worked at Tata Consultancy Services Asia Pacific Pte. Ltd. as a Trainer and Quality Analyst from 2006 to 2012. During her six years there, she was responsible for training staff and maintaining quality standards in service delivery. She also worked at TCS e-Serve International Ltd. in a similar capacity, further enhancing her expertise in training and quality assurance.
Early Career at Sitel
Swati Chavan began her career at Sitel, where she worked as a Chief Process Officer (CPO) for seven months in 2005 to 2006. In this role, she was involved in overseeing processes and ensuring operational efficiency. This early experience laid the foundation for her subsequent roles in training and quality analysis.
Education and Expertise
Swati Chavan holds a Post Graduate Diploma in Business Administration (PGDBA) from the Welingkar Institute of Management, which she completed from 2010 to 2012. Additionally, she earned a Bachelor of Science (BSc) degree in Botany from the University of Mumbai, studying from 2001 to 2005. Her educational background provides her with a strong foundation in both management and scientific principles.