Umesh Shinde
About Umesh Shinde
Umesh Shinde is a Senior Manager at Ocwen Financial Solutions Pvt. Ltd. - APAC, with over 18 years of experience in the mortgage industry, specializing in loan modification underwriting and operational training.
Work at Ocwen Financial Solutions
Umesh Shinde has been employed at Ocwen Financial Solutions Pvt. Ltd. - APAC since 2012. He started as an Assistant Manager from 2012 to 2014, then transitioned to Manager from 2014 to 2020, and currently holds the position of Senior Manager since 2020. His tenure spans over a decade, primarily based in Mumbai, Maharashtra, India. In his current role, he specializes in analyzing inbound and outbound calls to provide actionable feedback to business units.
Education and Expertise
Umesh Shinde holds a Master's degree in Finance from Prin. L.N. Wellingkar Institute Of Management Development. He also earned a Bachelor of Commerce (BCom) degree from Vivek Vidyalaya & Junior College in India, where he studied Business/Commerce. His educational background supports his extensive experience in the mortgage industry, particularly in training and operations.
Professional Experience
With over 18 years of experience, Umesh Shinde has held various cross-functional roles, including Loan Modification Underwriting and Liquidation. His career at Ocwen Financial Solutions has involved significant responsibilities in team management and strategic planning, aimed at maintaining strong business relations with stakeholders. He has also demonstrated proficiency in process integration and transition, ensuring seamless operations.
Skills and Specializations
Umesh Shinde is skilled in mapping business requirements and coordinating process implementation according to established guidelines. He is knowledgeable in setting quality standards and implementing systems designed to enhance customer experience. His expertise includes analyzing call data to improve business processes and training staff within the mortgage sector.