Ronak Desai
About Ronak Desai
Ronak Desai is a Software Support Engineer currently working at Odysseus Solutions in Vadodara, India. He has a diverse background in graphic design, customer service, and mobile engineering, with previous roles at Roasu Smart Tech and Office Beacon LLC.
Current Role at Odysseus Solutions
Ronak Desai has been employed as a Software Support Engineer at Odysseus Solutions since 2021. In this role, he is responsible for managing software support tasks and ensuring efficient service delivery. His position is based on-site in Vadodara, Gujarat, India. He utilizes his technical skills to assist clients and resolve software-related issues effectively.
Previous Experience at Office Beacon LLC
Before joining Odysseus Solutions, Ronak Desai worked at Office Beacon LLC as a Senior Customer Service Executive from 2016 to 2021. During his five years at the company, he focused on enhancing customer service processes and improving client interactions. His experience in this role contributed to his skills in managing customer inquiries and providing timely solutions.
Background in Graphic Design and Administration
Ronak Desai's career began at Roasu Smart Tech, where he worked as an Administrator and Graphic Designer from 2012 to 2016. This four-year tenure in Vadodara, Gujarat, allowed him to develop his graphic design skills and gain experience in administrative tasks. His educational background in graphic design complements his professional experience in this field.
Educational Qualifications
Ronak Desai has a diverse educational background. He studied at Punjab Technical University, where he earned a Bachelor of Business Administration (BBA) from 2004 to 2007. He furthered his education at ASCENT Computer Education, specializing in Graphic Design from 2012 to 2013. Additionally, he completed a Mobile Hardware & Software Engineering course at Golden Mobile Institute from 2014 to 2015.
Technical Skills and Proficiencies
Ronak Desai possesses advanced proficiency in various software applications, including Visual Studio, C#, XML, CSS, and SQL. These skills enable him to manage graphic design projects effectively and create engaging design themes. His technical expertise supports his role in software support, allowing him to address client needs efficiently.