Cory Travis
About Cory Travis
Cory Travis is a Network Analyst with over 16 years of experience at Odyssey Information Services in the Houston, Texas area. He has a background in Computer Science from Lone Star College System and the University of Houston-Downtown, and previously served as a Telecommunications Specialist in the US Army.
Work at Odyssey Information Services
Cory Travis has been employed at Odyssey Information Services as a Network Analyst since 2008. In this role, he provides direct technical support to over 25,000 US Shell Gas locations, ensuring that network operations run smoothly. He facilitates communication between global Shell Gas locations and vendors to efficiently resolve network issues. Additionally, he aids in developing documentation for both proactive and reactive network issues, which enhances the company's knowledge base.
Education and Expertise
Cory Travis studied Computer Science at Lone Star College System, where he achieved an Associate of Science degree from 2007 to 2009. He furthered his education at the University of Houston-Downtown, studying Computer Science from 2010 to 2014. His educational background provides him with a strong foundation in network analysis and technical support.
Background
Before joining Odyssey Information Services, Cory Travis worked as a Telecommunications Specialist in the US Army from 1999 to 2003 at Fort Hood, Texas. He also served as an Information Technology Specialist at Aon Hewitt for one year, from 2007 to 2008, in The Woodlands, Texas. His diverse background in telecommunications and IT has contributed to his expertise in network analysis.
Training and Development
In his current role, Cory Travis administers training for colleagues on interpreting, documenting, and reporting network issues at global Shell Gas locations. This training ensures that team members are equipped with the necessary skills to handle network challenges effectively, contributing to overall operational efficiency.