Paul Christodoulou
About Paul Christodoulou
Paul Christodoulou is a Product Owner at Southwest Airlines, with a background that includes roles at JetBlue Airways and several other companies in the aviation and technology sectors. He has a degree in Business Administration and has developed strong decision-making and communication skills throughout his career.
Current Role at Odyssey Information Services
Paul Christodoulou currently serves as a Product Owner with Southwest Airlines through Odyssey Information Services. He has held this position since 2022 and operates from Naperville, Illinois. In this role, he plays a significant part in maintaining the product roadmap by integrating feedback from stakeholders and C-level leadership. His responsibilities also include facilitating Scrum ceremonies to enhance communication and collaboration within the team.
Previous Experience at JetBlue Airways
Before joining Odyssey Information Services, Paul worked at JetBlue Airways as a Senior Business Analyst and Product Owner from 2011 to 2019. During his eight years in Long Island City, New York, he contributed to various projects and initiatives that improved operational efficiency and customer satisfaction.
Educational Background
Paul Christodoulou studied at Walden University, where he earned a Bachelor of Science in Business Administration with a minor in Information Systems from 2006 to 2007. He also attended SUNY Brockport, where he focused on English and Broadcasting from 1992 to 1994. This educational background has equipped him with a solid foundation in both business and communication.
Career Progression and Roles
Paul has held various positions throughout his career, including Product Owner at Dealer Inspire for three months in 2019 and Product Manager for Payroll Products at Greenshades Software from 2019 to 2020. He also worked as a Product Owner and Manager at Bindle Systems from 2020 to 2021. His diverse experience spans multiple industries, showcasing his adaptability and expertise in product management.
Key Responsibilities and Skills
In his role at Southwest Airlines, Paul serves as the primary point of contact for the Online Shopper product, addressing product setup issues and pricing discrepancies. He demonstrates strong decision-making skills by prioritizing new initiatives against critical fixes based on stakeholder input. His ability to facilitate Scrum ceremonies further emphasizes his commitment to effective team collaboration.