Ian Milburn
About Ian Milburn
Ian Milburn serves as an Operations Executive in the Broadcast Licensing & Programme Operations Team at Ofcom, where he has worked since 2018. He is responsible for managing the invoicing process, organizing meetings, and training new team members.
Work at Ofcom
Ian Milburn has been serving as an Operations Executive in the Broadcast Licensing & Programme Operations Team at Ofcom since 2018. In this role, he leads the monthly broadcast licensing invoicing production and mailout process, which includes managing queries and assisting with payment tracking. He organizes both external and internal meetings, ensuring that agendas are prepared and minutes are recorded. Additionally, he is responsible for training and developing administrators and new colleagues within the team. Prior to this position, he worked as a Business Support Officer in the same organization from 2017 to 2018 and as an Administrator in the Consumer Contact Team from 2015 to 2017.
Education and Expertise
Ian Milburn studied at the University of Warwick, where he earned a Bachelor's degree in French with Film Studies from 1995 to 1998. His educational background provides him with a unique perspective in his current role at Ofcom, particularly in areas related to content and broadcasting standards. His expertise includes managing team inboxes, allocating specialist queries, and overseeing the administration of external translations of content for broadcasting standards cases.
Background
Before joining Ofcom, Ian Milburn gained experience in various administrative roles. He worked as an Administrator in the Consumer Contact Team at Ofcom from 2015 to 2017, where he developed skills in managing inquiries and supporting customer interactions. He then transitioned to the Programme Delivery and Operations Team as a Business Support Officer from 2017 to 2018, further enhancing his operational capabilities within the organization.
Achievements
In his current role at Ofcom, Ian Milburn is responsible for maintaining and updating various record systems, including AV file storage systems and broadcast licensing records. His contributions to the team include the effective management of the monthly invoicing process and the training of new staff, which supports the overall efficiency of the Broadcast Licensing & Programme Operations Team.