Jean Downey
About Jean Downey
Jean Downey serves as the Head of Digital and Creative Services at Ofcom, a position she has held since 2015. She has extensive experience in digital management and creative services, having previously worked in various roles across several organizations, including the Higher Education Academy and North Yorkshire County Council.
Current Role at Ofcom
Jean Downey serves as the Head of Digital and Creative Services at Ofcom, a position she has held since 2015. In this role, she oversees the development and implementation of digital strategies and creative services within the organization. Her leadership contributes to enhancing Ofcom's digital presence and user engagement.
Previous Experience at Ofcom
Prior to her current role, Jean Downey worked at Ofcom as a Digital Manager from 2013 to 2015. In this capacity, she was responsible for managing digital projects and initiatives that aimed to improve the organization's online services and user experience.
Career at Higher Education Academy
Jean Downey was the Head of Information Services at the Higher Education Academy from 2006 to 2012. During her six years in this role, she managed information services and contributed to the development of resources for higher education institutions.
Background in Web Services Management
Before her tenure at the Higher Education Academy, Jean worked as the Web Services Manager at North Yorkshire County Council from 2003 to 2006. She was responsible for overseeing web services and ensuring effective online communication for the council.
Educational Background in Graphic Design
Jean Downey studied Graphic Design at the University of the Creative Arts. This educational background has informed her approach to digital and creative services throughout her career.